mos play Account Verification Steps
Verification keeps your account and your balance secure. We ask for a government-issued photo ID — a national ID card or passport works — and a selfie taken at the time of submission. Upload both through the verification section in your account settings. Our team reviews submissions and updates your account status once everything checks out. A verified account has no withdrawal
holds and gets faster support responses when something needs sorting. Think of it as a one-time step that removes friction from every transaction after it.
- Open account settings — Go to your profile, find the verification section, and tap the upload prompt to start.
- Upload your ID — A clear photo of your national ID card or passport — both sides if it is a card — is what we need.
- Submit a selfie — Take a fresh selfie as prompted; this confirms the ID belongs to you and protects your account.
- Wait for confirmation — We review your documents and update your verification status — you will see the change in your account dashboard.